Frequently Asked Questions

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Frequently Asked Questions
I don’t have any competition, why do I need you?

Having an online presence is so important for every aspect of your business. We can still provide you with awesome services to make sure you’re increasing your revenue. By making your customers and potential customers aware of the services you offer and promotions, we bring the business to you.

I am afraid of something negative being said about my brand on social sites.

This is precisely why you need to be on social media. You can never make everyone happy, but you can use negative comments to clear up misunderstandings. The power of social media is the ability to address a situation in front of your audience, which will most likely build confidence in your existing client base. We will form an action plan responding to any positive and negative comments about your brand, so that praise is acknowledged and negative criticism is addressed. We also drive individual efforts to bring greater exposure to your brand and its products or services. Your online reputation is comprised of the conversations people have online about your business. They’re talking about you, they’re talking about your competition and they’re influencing others who share their opinions and views.

How does social media marketing affect my organic search results on Google?

Search engines like Google have started to take note of social signals, and their significance in search engine results are clearly evident. Google is able to retrieve your social media posts and display them on search results. When logged in, Google will display even more targeted results. What all this means is that your social media efforts have a direct influence on your search engine rankings. We help you develop an effective and personalized social media marketing strategy customized to your business needs.

I know my business. I need help with how to best integrate and leverage social media and online marketing. How do I know you have the needed experience?

We have over 10 years experience starting and running a successful business. That business is still running strong today and is one of the few in our local community who survived the recession. We were born and raised in the White Mountains but have also ventured out in the corporate world including retail, insurance, real estate, the restaurant industry and accounting. Our combined education background is in Marketing, Business, Art, and Graphic Design and Public Relations. Our staff has seen and researched the changes to the internet marketing landscape over the past two decades, and this historical knowledge allows us to apply old and new techniques to produce the greatest results.

I have already spent a lot of money on my website, Facebook pages, and am not seeing results, are you sure you can help me?

Yes, chances are you initially focused on the science of social media such as the tools, the technologies and the Facebook pages. This type of approach usually leads you toward a focus on Facebook likes, Twitter followers, etc., without a real understanding of what or how they are going to help you meet business objectives. We can help you analyze your results and set a clear plan for execution that is better aligned to your business, goals and objectives. We will help you better understand your audience so you can ensure your efforts on social media help you foster relationships versus just begging them to like your page. The art of social media and relationships are key to success. We’ll help you balance both the art and science so you can get back to focusing on your day job.

Why do I need a social sharing strategy?

While traditional advertising may not be entirely dead, the world that is most likely to buy or participate in your brands offerings are going to almost always search the web for product reviews or credibility. Social relevance lies in social media and online marketing.

What makes you different from all the other people who “know” social media?

Our team has experience and training in, graphic design, business, marketing and public relations, among others. It is this eye for design, graphical skills, industrial knowledge and experience that all add maturity of using our agency.

Won’t this cost me a lot of money?

We save you time AND money. By outsourcing a time-consuming, but necessary part of the marketing process, you let our company focus on what we do best so you can focus on what you do best, providing quality goods or services. Social Nette Marketing is a small business and our proprietary strategies work to minimize your costs, while maximizing your success! We have plans that start as low as $200.00/month and we work closely with you to ensure we stay within your marketing budget. We also offer flexible billing so you pay less during your slow time.

Will you be using the same content with my competitors?

No. Everything we discuss is confidential. However, once it is launched on the internet, there is the possibility of other companies trying to copycat. The bottom line is there is no ‘one size fits all’ solution to every business. You get what your business needs. We work with you individually to determine the best approach for your marketing campaign. Our team determines the most effective inbound marketing and social media tactics for your company’s unique situation. The digital marketing techniques we employ depend entirely on your company’s goals and objectives.

What can you do for my brand?

We will manage your brand’s presence on all social networking sites while working to get the attention of the maximum audience possible and are dedicated to getting your brand talked about among influencers. We emphasize on capturing visitors’ attention and turning them into your customers.

Why can’t I do this myself?

Being an insider may deter you from communicating your ideas to your audience in a way that they understand and appreciate fully. Having certain communication tendencies could dissuade people to talk and communicate with you due to the language you use. You’re in business for a reason, because that is your specialty. Our specialty is social media. We have an aptitude in literacy and a passion for marketing. We thrive for a challenge and understand the digital landscape. Our systems are monitored, measured, tweaked and tested every week and we are continually developing them to ensure that you are getting the very best from our efforts. Getting the perspective from an objective and un-involved third-party contended is key to creating winning marketing approach for every brand.

Can’t I just assign the social media tasks to one of my employees?

If you have an employee managing your social media, are there consequences if they don’t produce results? Probably not. Will they still receive a paycheck if they don’t produce results? Probably. Our success depends on your success. If we don’t produce results, then we don’t have a brand. We won’t call in sick and there is always someone here looking after your account to have you covered. You won’t have us taking you to an employment tribunal, we won’t expect you to pay our tax or pensions and you don’t need to train us. At Social Nette Marketing, we LOVE social media, it’s a whole new frontier to do business on and best of all, it’s our playground. This is where many of us grew up and we have used these platforms as real-life communication tools for many years.

Do small businesses really benefit from social media?

Yes, Social media can be used to showcase your small business’ products and services and keep users updated on what you have to offer. Social media updates help users stay current on what your business is doing, even with all of the businesses out there. Taking the time to connect with your clients on social sites also shows that you care and value them, and helps you develop powerful bonds. Small businesses will likely derive the greatest benefit from such relationships when done on a local level.